Strata Owners

Do you want the maximum return on your investment as an investor or as an Owner occupier.

Here are some typical questions we get asked.  If you have a question please ask it will cost you nothing to make the equity and you may get the answer you have been searching for.

Is the common property around your lot/investment being looked after correctly? Ask us to consider your concerns either by an inspection or simply offer us a question. We will provide you some options which will can lead to a resolution or we can enquire further into the matter. In most cases the initial answer can be provided to you very quickly because of our experiences within the strata sector  and our knowledge of the strata Act.

Do you need a By-Law to carry out works on or within your own lot? The answer is dependent on the by-laws already in place for your strata plan.  We can review your by-laws and inform what you need to do before working on you lot.

I am not sure what all the levies are for how do I find out? The information can be found in a strata search of your strata plan. Although the information normally available is in the ledgers of the accounts the administration costs are set by the known recurring expenditures usually set by a competent strata manager. The capital work plan budget which is set at each Annual General meeting, this is a budget for the year and follow on years and may not be accurate as it is set as a budget from expectations. You may have a special levy for costs which had not been known or forgotten when the levies were set. We can help you understand all of these costs

I can’t get to the strata committee meetings and need to ask some questions? Sometimes the attendance of none committee members disrupts the meetings and although owners can attend as observers, it can help if an independent joins meeting to observe and may be allowed to participate. we have had some success in assisting owners to get their long awaited questions answered by the committee.

I find the committee are seem to be using  inappropriate trade workers, much of the work is poorly completed and they do not come back to complete or repair the poor work how can we stop this practice? By ensuing each and every engagement is carried out under  work order with appropriate conditions. Finished work needs to be inspected and approved before final payment. We offer a service to help produce the correct terms and conditions and manage those terms and conditions on the trade contractors.

I need to ask the committee/ strata manager some questions but I can’t get the wording right? We can draft questions etc, for owners so they are succinct in providing the exact correct request from the recipient to respond to and avoid the usual avoidance of answering the question..

ASK A QUESTION admin@stratapartneringservices.com.au

Strata Committees

Our service’s are an affordable ‘risk management process’ which mitigates known risks and avoids unnecessary costs.
A good result is the ‘job’ done once, within the time specified and value for money.
Chair meetings and record of minutes can be tedious, we are different and we enjoy this task, free yourself of this burden to enjoy other things. We will guarantee a trouble free meeting , the minutes issued within 7 days.
Committee members being rational, intelligent volunteers can be generous with their time.  but may be without relevant experience and may struggle to confidently progress the actions from the meetings, our minutes are so prepared that each item is allocated and given a date for completion.  SPS is there to pick-up where and when the Strata Committee and the Strata Manager’s skills and time fade.

We don’t have a building Manager or caretaker and jobs don’t get done in a timely manner.  We assist to provide that service on Strata plans without a Building Manager/caretaker. Essential services are at a greater risk of failing and cause a callout for emergency repairs to correct the incident. Regular inspection of the services will mitigate most emergency call outs (currently call outs are at a cost to strata owners in NSW of $2.4M). Many are manageable items requiring periodic inspections. Emergency work is un-budgeted.
We aim to stop quotes and work items being inadvertently accepted for specialists, trades and the handyman which can place the strata committee at risk should the scope or the contract not be appropriate. We provide concise content of information specifically tailored to your requirements.

Contract conditions must be the sellers conditions. The Committee may not know which contract to engage, leaving the risk of inappropriate contracts and work orders being issued. We advise the ‘when’, ‘the how’, ’the type’ ‘the process’. We will do your checks on work status are beneficial before payment is made avoiding overpayments.
We provide you guidelines for when to accept single quotes, or a minimum of 3 quotes or when to call tenders.

Updating By-Laws or adding ByLaws is an expensive service usually done without passion by Legal companies. We will draft your By-laws as you want them to encompass your desired requirements, they can then be validated by legal.

ASK A QUESTION admin@stratapartneringservices.com.au

Strata Managers

Is your day to full of peripheral matters from a variety of sources stopping you from making your KPI’s.

We commit to working closely with Strata Managers to provide the best possible solutions and provide a single point of contact on all matters whether Technical, Owner or Committee focussed.
We assist you to deliver realistic, timely and cost- effective outcomes/solutions for your clients. The joint actions generally result in value for money, increased quality certainty, satisfaction for your clients and kudos for you. With a ‘no worry comfort’ for you and your Clients.

We provide proposals that will provide informed choices for resolution offering cost savings, reduce your risks and provide expected better outcomes, avoiding such things as: excessive up-front deposits, unnecessary costs, unqualified variations, delays and disruptions, or labour just not turning up.

Our services to you are targeted at working with you, assisting you to satisfy those specific needs which are somewhat alien. An emphasis in the amended Act is on the Owners Corporation’s obligation to maintain and repair common property. Doing so often includes procuring (ordering) major and minor services. SPS are acutely aware of the errors and omissions that are synonymous with the very busy Strata Industry, observing some companies systemically taking advantage of Clients who have not realised the importance of their commitments. We remove that ambiguity from your risks.
Committee members can be generous with their time. Although rational, intelligent volunteers without relevant experience may struggle to confidently progress procurement and building- related projects. SPS is there to pick-up where and when the skills responsibly fade.

Issues occur for time to time of misappropriation of costs. We offer qualified reviews and propose useful conclusions.
We look at insurance assessor reporting of claims and their acceptance or refusals. The findings are challenged and cases are overturned to benefit the Owners.
We will do simple site visits to mitigate risk – Checks on work status are beneficial before payment is completed, avoiding incomplete or substandard work after payment has completed.

ASK A QUESTION admin@stratapartneringservices.com.au

Tell us what your concerns or queries are. We will provide you with easy to follow help and advice.

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